Rick Martin has been an invaluable mentor and support to me since day one. When I first met him, I was overwhelmed, stressed, hopeless and on the brink of tears every day. I felt completely stuck, at rock bottom, with nowhere to turn and no support. I was dealing with a highly problematic tenant I had found through Airbnb. Initially, he seemed like a great fit, so I allowed him to stay on a month-to-month basis, as long as he paid rent. This, as I would soon learn, was a huge mistake.

The tenant caused constant disruption, creating fear and tension with the other residents. He frequently yelled and cursed late into the night, and it seemed like he might be struggling with mental health issues. I spent countless sleepless nights, fearing further conflicts with my other tenants. I had no experience handling such a difficult situation, so I reached out to a friend, who recommended Rick for his expertise in mediation and problem-solving.

Rick’s guidance was a game-changer. He helped me understand the role I had played in allowing the situation to escalate, pointing out where I had lacked integrity and clear communication. His insights helped me address the root causes and figure out a plan of action. I hired Rick as my property manager, and he took charge, communicating directly and professionally with all my tenants. He helped me create a strategy to resolve the issues and minimize future risks.

Rick is fearless when it comes to tackling challenges, balancing strength with compassion. He’s reliable, responsible, and incredibly professional. Once I knew he was on the case, I felt a huge sense of relief and comfort. I’m deeply grateful to have Rick in my life, both as a mentor and a friend. I know I can always count on him to guide me through any situation, and I never hesitate to reach out when challenges arise.

– Michelle L.